Center Parcs has been inundated with complaints after it announced it would close its UK sites on the day of the Queen’s funeral, with holidaymakers asking to leave.
He said today that the UK’s five parks will close for 24 hours from 10am on Monday.
Guests who are part way through the holiday will be forced to spend the night elsewhere or go home early.
Those due to arrive on Monday have the opportunity to start their day off a day later.
Center Parcs said in a statement that it made the decision “as a mark of respect and to allow as many of our colleagues as possible to participate in this historic moment”.
He added: “We hope our guests will understand our decision to support our Queen on her final journey.
“All guests affected by the closure will receive an email today explaining the options available.”
Customers who wish to cancel their holiday are offered a full refund, with a partial refund for those whose breaks will be shorter than booked.
Many affected expressed their anger on the Center Parcs Facebook page.
One wrote: “We were five related families getting together for our annual family holiday – with two small children and two dogs, three hours from home!
“Where the hell should we go for a night?” It’s that or cancel some or all of that long awaited vacation!
“I’m sorry, but this is a terrible, terrible decision that has destroyed us.
“Definitely close the restaurants and activities, but let’s stay in the park!!”
The decision affects the UK’s five parks, which are Elveden Forest, Woburn Forest, Longleat Forest, Whinfell Forest and Sherwood Forest.
A woman on a two-week break at Center Parcs tweeted the company: “We’re here now and leaving next Monday. They have nowhere to go they said leave and come back.
“I’m stressed to the core. I left to help with the stress – ruined my day here today trying to look at overnight options.’
Others said they understood the need to give staff time off for the funeral, but questioned why people could not remain in the park.
One man said: “Now we’ll have to leave on Sunday night. We were hoping to be able to attend the funeral on site.’
A further reply read: “Hard to convey what a horrible decision this is. If you wanted to close facilities between 10-2, for example, I think everyone would have understood that.”
Another wrote: “Center Parcs have left us in a right mess.
“Party of six – including a young child and a disabled adult. Four hour drive for Friday to Friday break in (a) four bedroom cabin.
“You are evicted from our accommodation at 10am on Monday and cannot return until the same time on Tuesday. What the hell are we going to do??!!!”
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